For hotels and lodgings with an identity of their own
Your hotel has a story. Let your guests hear it.
Tailored audio experiences that present your property, its spaces and its surroundings, available on every guest’s phone.
- No apps
- Multilingual
- Turnkey
Concept demo of a fictional brand created by GuideMe.
Your hotel
A story to listen to
- 01Welcome2:40
- 02The house and its founders4:10
- 03The building’s architecture3:30
- 04The neighbourhood on foot5:05
Illustrative microsite example
The opportunity
A hotel is much more than a place to sleep.
It has an identity, a history, people, spaces and experiences that set it apart. That is often why a guest chooses it and remembers it.
Yet what guests usually receive is practical information: opening hours, services, the wifi password. Reception, leaflets, signs and messages do that job well, but rarely convey the personality of the place.
An audio experience lets you tell those stories in more depth, when guests want to hear them and in their own language.
What makes your hotel unique usually goes untold.
What GuideMe for Business is
A finished audio experience, in your hotel’s identity.
It isn’t an empty platform or a bundle of files. We research, write, produce the narration and publish a microsite designed with your brand. Guests open it from a link or a QR code and listen on their phone, with no app to download.
Your story
What you want to tell: the building, the house, the neighbourhood, your own experiences.
GuideMe produces
Script, narration, editorial review and a microsite designed with your brand.
Your guests listen
A QR code or a link, and the experience opens in their phone’s browser.
In your identity
Your property’s colours, logo and images. Not a generic third-party app.
From their phone
It opens in the browser, instantly. Nothing to install, nothing to explain.
In several languages
A language selector within the same microsite. One language included; others quoted.
Applications
What your hotel can tell.
Each experience is designed to measure. These are some of the stories a property can turn into audio, separately or combined into one journey.
A narrated welcome
A first story that greets guests and introduces the place, at their pace and in their language.
The story of the house
The founders, the origin of the property and the identity that sets it apart.
Architecture and building
Façades, materials, restorations and details that usually go unnoticed.
Spaces and amenities
Restaurant, spa, terrace or library: what each space offers and how to enjoy it.
Art, design and heritage
The works, pieces and design choices that give the common areas their character.
The neighbourhood and the destination
Stories to head out with: the history of the area and the places the hotel recommends.
Signature experiences
Rituals, tastings or exclusive offerings, told in the hotel’s own voice.
And your hotel? Every property has its own stories. We identify them together in our first conversation.
Made for: boutique hotel owners, general managers, guest-experience managers, commercial directors, marketing teams and hotel operators.
In every corner of the stay
Where do your guests find it?
A main QR code opens the full experience. Each track also has its own code, so you can place it exactly where that story happens: the lobby, an artwork, the terrace.
- Reception
- Rooms
- Common areas
- Pre-arrival messages
- Welcome kit
A complement to your team
The experience does not replace the warmth of reception or a concierge’s judgement. It gives them one more tool: the hotel’s story, always well told, for the guest who wants to go deeper when they have time.
No technology to manage
You receive the finished experience. No app to build, no developers to hire, no servers to look after.
Premium, yet accessible
Designed especially for independent, boutique and historic hotels: properties with a strong identity that deserves to be told with the same care they put into the stay.
Benefits
What it adds to your property.
A stay with more substance
Guests discover the place beyond their room and leave with something to tell.
A stronger identity
Your story, in your tone, your aesthetic and your words, in every track.
Languages for every guest
The same experience in several languages, with a selector in the same microsite.
Your own touchpoint
A personalised digital channel for your hotel, on the guest’s phone.
Support for reception and concierge
The narrative information is available around the clock, without taking your team’s time.
An offering that stands out
A service few properties offer, and one that shows how you care for every detail.
How it works
Everything your hotel receives.
Content production, design and technology in a single service. No developers, no home-made recordings and no infrastructure to maintain.
A microsite in your identity
Your brand’s colours, logo, images and style, on a compact page dedicated to the experience.
A complete player
Individual tracks or the whole experience in sequence, with one tap.
Professional narration
High-quality synthetic voice, with editorial supervision and quality control on every track.
Audio with visual context
Every track comes with a title, a description and photos or illustrations.
A main QR code and one per track
One code for the full experience and individual codes that open each track directly.
Nothing to install
It opens in the phone’s browser, from a link or by scanning a QR code.
Statistics and reports
Basic usage data to understand how the experience is being used.
Hosting, maintenance and support
GuideMe hosts, maintains and supports the experience. First year included.
The base product includes one language. The experience is published at a GuideMe address, for example guidemear.com/your-brand-name. The microsite does not replace or host your website.
Two ways to produce the content
Content Provided
You hand us documents, texts, photos and materials. We turn them into a professionally narrated experience.
Full Service
We also research, gather and organise the information needed, within the agreed scope.
Both deliver the same final quality. Full Service helps when the information exists but is scattered, or was never documented.
Two ways to give access
GuideMe Public
Anyone with the link or the QR code can listen freely, and download the experience to listen offline.
GuideMe Private
Restricted access with a shared password or individual codes, with expiry and revocation. Requires a connection.
Restricting access reduces exposure, but no digital system can fully prevent an audio from being copied or recorded.
Quoted add-ons: Additional languages · Human voice-over · Special multimedia features
Process
From the first conversation to the first guest who listens.
- 1
Discovery
We get to know your project, its audience and what you want to convey.
- 2
Research and script
We organise the information and write the scripts. With Full Service, we research what was agreed.
- 3
Review and approval
Your team reviews and approves every script before recording.
- 4
Production
We narrate, review and design the microsite in your identity.
- 5
Launch
You get the URL, the QR codes and, if applicable, the Private access.
10–15 business days
Estimated timeline for standard projects, from receipt of the materials and subject to approval times at each stage. After launch, hosting and support are handled by GuideMe.
Included
- A tailored project based on number of tracks, minutes and languages.
- Content production according to the chosen option.
- A branded microsite, with two rounds of changes during production.
- Script approval before recording.
- First year of hosting and maintenance.
- Basic statistics and usage reports.
- Support by WhatsApp and email, with a first reply within 24 hours.
Good to know
- The final audio files are yours.
- From the second year, the service renews annually.
- The microsite hosted by GuideMe stays online while the annual service is active.
- Changes to audio that was already approved and produced are quoted separately.
- Extraordinary features or standalone web development are quoted separately.
How much does it cost?
Every project is quoted to measure based on its length, the research needed, the languages and the features. Tell us what you have in mind and we will send you a tailored proposal.
Why GuideMe
GuideMe is a Buenos Aires travel marketplace that connects travellers with local guides, and produces and publishes its own audio guides in Spanish and English, such as the Recoleta Cemetery tour. GuideMe for Business brings that same craft (research, writing, narration and publishing) to every organisation.
Let’s talk about your hotel
Imagine how your hotel’s story would sound, told to your own guests.
Tell us what makes your property special. We will help you choose which stories to tell and prepare a tailored proposal.